Shipping Policy

Thank you for shopping with The Luxe Outpost. We're dedicated to delivering your purchases promptly and reliably. Please find our shipping policies and procedures outlined below:

Shipping Fees
We offer free shipping within the United States.

Order Cut-Off Time
Orders must be placed by 6:00 PM EST (GMT-05:00), Monday through Friday.

Processing Time
All orders are processed within 1 to 2 business days.

Delivery Timeframe
Expect your order to arrive within 4 to 7 business days after dispatch.

Shipping Methods
The majority of our shipments are handled by third-party freight services using 18-wheeler trucks. If your order requires freight delivery, we will contact you to schedule a curbside delivery appointment. Please ensure your phone number is accurate at checkout so we can coordinate properly.

Order Confirmation & Tracking
Once your order is placed, you’ll receive a confirmation email verifying the order and payment.
Within 1 to 2 business days, you’ll receive another email with shipping details and a tracking number so you can monitor your delivery.

Address Changes
Need to update your shipping address? Please reach out within 24 hours of placing your order to make changes.

Order Cancellations
Changed your mind? You can cancel your order anytime before it ships. If your order has already been dispatched, refer to our refund policy for further guidance.

Damaged or Incorrect Orders
Please inspect your delivery upon receipt. If your item is damaged, defective, or incorrect, contact us immediately so we can assess and resolve the issue. If needed, we will cover the cost of return shipping.

Contact Us
We value your business and aim to ensure a smooth shipping experience. If you have any questions, feel free to reach out to our customer service team.

Company Name: The Luxe Outpost
Phone: +1 (914) 825-5990
Email: support@theluxeoutpost.com
Address: 254 Chapman Rd, Ste 208 #22489, Newark, Delaware 19702

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